@ezekiel43: I had a conversation about this with someone recently. I guess older people just really like human interaction, but younger people don't. I feel like most older people, though they want customer service, really don't want to get it from younger people, but that's what they've got.
Idk. I think back over the years and there have been some times where I had pleasant exchanges with customers. But a lot of the time people are just kind of rude, or irritating. And I guess whenever I'm a customer I rarely go to the workers with questions - I get what I'm after and leave. So I don't get why so many people are high-maintenence and always want workers to jump through hoops for them.
And I feel like the customer service experience is something that will inevitably be replaced by warehouses you order from and pickup at. No more shrink, no more middle-man stocking from backroom to shelf.
Sometimes I get sad when I realize how there will be less places yo go and possibly meet people in the future, and hang out at. But then I realize I haven't ever really managed to meet anyone that way.
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