lost planet code not working.

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daamen10

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#1 daamen10
Member since 2007 • 25 Posts

Hello, i have recentely bough the game "lost planet: extreme condition" for pc. i installed steam and when i was almost done installing it asked me for the "steam activation code" on the back of the manual. when i typed in the code it told me that i typed in the wrong code, so i did it again and again and again and the same thing kept happening. If someone has already gone through this or knows what i should do then please please help me out. Thanks.

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PlaTiNuM24k

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#2 PlaTiNuM24k
Member since 2004 • 285 Posts
well there can be a varied amount of reasons for that happening, but it sounds like the code you were given and the one set to the disc dont match so chances are someone has your code and vice versa. call customer support, and see if they can get u the fix code and/or fix the error in the one you were given
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chimera1984

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#3 chimera1984
Member since 2006 • 2194 Posts
Did you buy it New or used?
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daamen10

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#4 daamen10
Member since 2007 • 25 Posts

new

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Gen-Gawl

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#5 Gen-Gawl
Member since 2004 • 3925 Posts
sometimes it's case sensitive. otherwise, if that doesn't work, i'd call CS.
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daamen10

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#6 daamen10
Member since 2007 • 25 Posts
case sensitive?
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Gen-Gawl

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#7 Gen-Gawl
Member since 2004 • 3925 Posts

case sensitive?daamen10

yeah, if the manual shows the code in lower case or upper case it might need to be entered exactly.

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daamen10

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#8 daamen10
Member since 2007 • 25 Posts
ok, so i went out,returned the game and gotnew one. AND IT DOES THE SAME THING. so i figure that im putting the product code in wrong, the product code is "xxxxx-xxxxx-xxxxx-5 Z29L", there is also 5 spaces given when im installing it. I do not understand why the spaces are between the 5 and the Z29L but if anyone knows the correct way that i am suppost to be filling it out then please help me.
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chimera1984

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#9 chimera1984
Member since 2006 • 2194 Posts
Not a valid code thats why, steam codes with "-" in them are always 25 digit. Yours is 20. Its either printed wrong, or youve just typed it wrong.
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chimera1984

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#10 chimera1984
Member since 2006 • 2194 Posts
exactly what is written on the back of the manual.
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Raptor123

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#11 Raptor123
Member since 2004 • 1114 Posts

I'm having the EXACT same problem. Just bought a new copy of Lost Planet, installed it and all, but the activation code printed on the back isn't the same format as Valve's website claims it should be. Here, I'll explain better:

Valve's claimed format for LP Keys:

1AB2C-D3FGH-456I7-JK8LM-NOP9Q

My CD Key:

XXXXX-XXXXX-4CA86-43 DE

(By the way that is EXACTLY what is printed there, save for the Xs. I will scan it if nobody believes me)

Steam won't accept mine. I payed money for this game...I feel like I've been robbed. Can someone help me out?

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olengrumpy

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#12 olengrumpy
Member since 2006 • 25 Posts

I just bought this game after playing the great demo.

I have the same exact problem, even the 5 spaces as the person above.

I have not had any response form CP and I'm hoping someone has found a solution.

If you know how to make this work please tell me.

*****-*****-*****-12345 *-*****

just as it appears here..:cry: